LendingClub Hardship Program: Options For Borrowers
Posted by Mike Leuthold on Oct 30, 2026
| This article is general educational information, not legal, tax, or financial advice. Century Support Services is a debt settlement company, not a law firm, and is not affiliated with, endorsed by, or sponsored by LendingClub. LendingClub sets its own hardship terms, which vary by account and are not guaranteed. |
LendingClub is an online lending platform; it operates as a bank (LendingClub Bank) following its 2021 acquisition of Radius Bank. If you have a LendingClub personal loan and cannot meet your payment, LendingClub’s hardship accommodation process may provide temporary relief.
This content is for general informational purposes and is not legal, tax, or financial advice. Century Support Services is not affiliated with LendingClub.
Key Takeaways
- LendingClub now operates LendingClub Bank; its loans are bank-issued products regulated by the OCC. Contact LendingClub Bank’s servicing team for hardship assistance.
- LendingClub personal loans are unsecured installment loans. A missed payment triggers immediate delinquency; there is no minimum payment buffer.
- Unsecured LendingClub loans may be eligible for Century’s debt settlement program, subject to program criteria. No specific settlement rate is provided.
- Enrollment will adversely affect your creditworthiness.
What LendingClub’s Hardship Assistance May Include
The LendingClub hardship program may include the following accommodations. Exact terms depend on your account status, the representative you reach, and current issuer policy, and nothing below is guaranteed. None of these accommodations reduces the principal balance you owe; the program is a temporary bridge, not debt forgiveness.
Payment Deferral
LendingClub may allow temporary deferral of one or more monthly payments for borrowers in documented financial hardship. Interest may accrue during deferral periods. Deferring one or more payments can give short-term breathing room during an acute, time-limited hardship, but deferred amounts generally still come due later and interest may continue to accrue; ask how the deferred payments are repaid and whether the account is reported as current during the deferral.
Hardship Arrangements
LendingClub’s servicing team may discuss hardship accommodation for borrowers with documented financial difficulty. Contact LendingClub Bank directly to confirm current options.
LendingClub does not publish comprehensive hardship program terms. All arrangements are account-specific; confirm in writing.
How to Request LendingClub Hardship Program Hardship Assistance
To request hardship assistance from LendingClub, follow these steps.
- Contact LendingClub’s customer service through lendingclub.com/contact-us or the number on your loan documents. LendingClub now operates as a bank; its customer service handles both banking and loan servicing inquiries.
- Ask specifically about ‘hardship assistance’ or ‘payment deferral’ for your personal loan.
- Provide a specific documented hardship explanation.
- Ask whether interest accrues during any deferral and how it affects the loan schedule.
- Request written confirmation.
The CFPB’s guidance on contacting creditors during hardship is at consumerfinance.gov.
LendingClub’s Charge-Off Timeline
The table below outlines what typically happens at each stage of delinquency on a LendingClub account and what action makes the most sense.
| Status | Timeframe | What Happens | Your Best Move |
| Current, 0 days | Before first missed payment | Full options accessible | Call before any payment is missed |
| 30-89 days late | 1-3 months | Reported to bureaus; collections begin | Request hardship accommodation |
| 90-149 days late | 3-5 months | Escalating collection; charge-off approaching | Evaluate debt settlement in parallel |
| ~180 days, charge-off | Around month 6 | Written off; internal collections or debt buyer | Structured settlement consultation |
LendingClub personal loan accounts are reported as delinquent after 30 days and charged off between 120 and 180 days of non-payment. After charge-off, LendingClub Bank may pursue collection or sell the account to a debt buyer.
State Consumer Protection Resources
Your rights when dealing with LendingClub Hardship Program depend on both federal law and your state of residence. Federal protections apply nationwide, and several states provide stricter rules on collection conduct, interest, and consumer notices. Because these protections vary by where you live, check your state attorney general’s consumer protection office for the rules that apply to you, and consult a licensed professional for guidance on your specific situation.
| State | Resource | Key Rule |
| All states | OCC, occ.gov | LendingClub Bank is OCC-regulated; file bank-specific complaints with the OCC |
| California | CA DFPI, dfpi.ca.gov | Rosenthal FDCPA applies to original creditors in CA |
| New York | NY DFS, dfs.ny.gov | NY GBL §601 expands federal protections for NY consumers |
| All states | CFPB, consumerfinance.gov/complaint | File complaints about any creditor or collector with the CFPB |
When Debt Settlement Applies
Unsecured LendingClub personal loans that have reached significant delinquency may be eligible for Century’s debt settlement program, subject to program criteria and individual assessment.
No specific settlement rate for LendingClub is provided at this time. Creditors are not required to settle. Individual results vary. Enrollment will adversely affect your creditworthiness.
Also, read:
- What Is Debt Settlement? How It Actually Works
- Debt Settlement Vs. Debt Management: The Real Difference
- What To Know If You’ve Been Served With A Debt Lawsuit
- Should You Cash Out Investments To Pay Off Debt Faster?
Contact LendingClub Before Any Payment Is Missed, Options Narrow With Delinquency
LendingClub’s hardship assistance is most accessible before a payment is missed. If it is not enough, Century can assess your full situation in a no-obligation consultation.
| Carrying Unsecured Debt? Learn About Your Options Call 855-417-6648 | Start your no-obligation consultation A no-obligation consultation with a Century representative reviews your options. Results vary. Not all debts or consumers qualify. Creditors are not required to settle. The use of debt resolution services will adversely affect your creditworthiness. Century’s fee for a settled debt is earned only after Century obtains a settlement agreement from your creditor, you approve that agreement, and at least one payment is made to the creditor or debt collector under that settlement. Fees are assessed settlement by settlement and vary by state. Century is not a law firm and does not provide legal, tax, or financial advice. |
FAQ
Is LendingClub a bank now?
Yes. LendingClub acquired Radius Bank in 2021 and now operates as LendingClub Bank, a nationally chartered bank regulated by the OCC. Its personal loans are bank-issued products, and customer service handles both banking and loan servicing inquiries.
Does LendingClub have a hardship program?
LendingClub does not publish a standardized hardship program. Its servicing team handles payment assistance individually. Deferral options may be available for borrowers in documented hardship; contact LendingClub before the payment due date.
Is a LendingClub personal loan secured or unsecured?
LendingClub personal loans are unsecured, not backed by collateral. This is relevant for settlement: unsecured LendingClub loans may be eligible for Century’s debt settlement program, subject to program criteria.
What happens if I miss a LendingClub payment?
A missed LendingClub loan payment is reported to credit bureaus after 30 days. Default and charge-off follow at approximately 120-180 days. Contact LendingClub before the due date to avoid delinquency.
Can Century settle a LendingClub loan?
Unsecured LendingClub loans may be eligible for Century’s program, subject to criteria. No specific settlement rate is provided. Century’s team handles negotiations; creditors are not required to settle, and results vary.
Resources
Important Disclosure
This article is general educational information and is not legal, tax, or financial advice. Century Support Services is a debt settlement company; it is not a law firm and does not provide legal, tax, or credit repair advice, and makes no representation about credit-score outcomes. Century Support Services is not affiliated with, endorsed by, or sponsored by LendingClub. LendingClub sets its own hardship terms, which vary by account and are not guaranteed. Debt settlement program results vary based on individual circumstances. Not all consumers or debts are eligible for a debt settlement program. Creditors are not required to settle, and no specific settlement amount or percentage is promised. Century’s fee for a settled debt is earned only after Century obtains a settlement agreement from your creditor, you approve that agreement, and at least one payment is made to the creditor or debt collector under that settlement. Fees are assessed settlement by settlement and vary by state.
Fees are not charged up front. Separate disclosed third-party account-provider fees may apply. The use of debt resolution services will adversely affect your creditworthiness. Settling debts for less than the full balance may have tax consequences; consult a qualified tax professional. References to the CFPB, FTC, and other government sources are for informational purposes only. Century Support Services is not affiliated with, endorsed by, or sponsored by any government agency. A no-obligation initial consultation involves no fee and no obligation to enroll. Century Support Services is accredited by the Association for Consumer Debt Relief (ACDR).
Mike Leuthold
Mike Leuthold is a seasoned executive with over 18 years of experience in the client financial distress industry, bringing a strong balance of operational leadership and consumer advocacy to his work.