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Mike Leuthold
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Mike Leuthold

Chief Operating Officer · ACDR Reviewer · Century Support Services

ACDR Reviewer 18+ years in client financial distress industry

Mike Leuthold is a seasoned executive with over 18 years of experience in the client financial distress industry, bringing a strong balance of operational leadership and consumer advocacy to his work. As Chief Operating Officer at Century Support Services, Mike has led and managed nearly every core department throughout his career — including customer service, negotiations, and enterprise operations.

In addition to his operational leadership at Century, Mike previously co-owned a client advocacy company focused on protecting consumer rights in accordance with the FDCPA and other consumer protection laws. His work centered on defending individuals from aggressive and unlawful collection practices while promoting transparency, ethical treatment, and regulatory compliance across the industry.

Known for building high-performing teams and scalable operational frameworks, Mike is passionate about aligning business growth with consumer-first values. His experience and perspective help ensure organizations operate responsibly while maintaining a strong focus on client trust, education, and long-term success.

Last Updated: July 15, 2026

Areas Of Expertise

Bankruptcy alternatives and debt settlement vs. bankruptcy comparison
Mike Leuthold is a seasoned executive with over 18 years of experience in the client financial distress industry, bringing a strong balance of operational leadership and consumer advocacy to his work. As Chief Operating Officer at Century Support Services, he has led and managed nearly every core department throughout his career, including customer service, negotiations, and enterprise operations. His deep, practical understanding of debt settlement operations gives him a grounded perspective on how debt settlement compares to bankruptcy as an alternative for consumers in financial distress.
Consumer legal rights (FDCPA, wage garnishment, statute of limitations)
Before joining Century Support Services, Mike co-owned a client advocacy company focused on protecting consumer rights in accordance with the FDCPA and other consumer protection laws. His work centered on defending individuals from aggressive and unlawful collection practices while promoting transparency, ethical treatment, and regulatory compliance across the industry. This background gives him a practitioner-level understanding of consumer legal rights, including the Fair Debt Collection Practices Act (FDCPA), wage garnishment, and the statute of limitations on debt.
ACDR compliance standards and regulatory oversight
In addition to his role as Chief Operating Officer, Mike serves as an ACDR Reviewer, a compliance designation that reflects his expertise in the standards governing the debt settlement industry. His work ensures that Century Support Services operates responsibly and maintains a strong focus on client trust, education, and long-term success. He is passionate about aligning business operations with consumer-first values and regulatory compliance.
Debt settlement operations and enterprise leadership
Mike has led and managed nearly every core department at Century Support Services throughout his career, including customer service, negotiations, and enterprise operations. He is known for building high-performing teams and scalable operational frameworks, and for aligning business growth with consumer-first values. His 18+ years in the client financial distress industry give him a deep, practical understanding of how to deliver consistent, compliant, and client-centered outcomes at scale.
Consumer protection law (FDCPA, TSR, TCPA)
Mike's experience co-owning a client advocacy company focused on the FDCPA, and his broader 18+ years in the client financial distress industry, give him extensive hands-on knowledge of the consumer protection laws that govern debt collection and debt relief. His work has centered on defending individuals from aggressive and unlawful collection practices while promoting transparency, ethical treatment, and regulatory compliance. He brings this consumer advocacy perspective directly to his work at Century Support Services.
High-balance complex case management
With nearly two decades in the client financial distress industry and experience leading departments including customer service, negotiations, and enterprise operations, Mike has extensive experience managing complex cases across the full spectrum of consumer debt situations. His background in both operational leadership and consumer advocacy means he approaches high-balance cases with both strategic expertise and a client-centered perspective. He is focused on delivering consistent, compliant, and client-centered outcomes regardless of the complexity of a client's situation.