The first settlement can happen very early into your program. In fact, a large percentage of our clients achieve a first settlement by the end of their first month on the program, after they have at least completed one full monthly program deposit.

However, the timing does depend of a few factors:

• Your monthly program deposit amount
• The number of creditors you have enrolled
• The current balance of each individual account

Century usually contacts your creditors once you have funds built in your special purpose account that allows our settlement team to engage in negotiations. Some creditors have a very aggressive collection workflow and therefore the timing of contacting them is part of a strategic plan tailored for you.

Continue to stay the course by consistently making your monthly program deposits & communicating with Century should anything change in your budget.

Each month that you successfully make a deposit into your special purpose account, your are one step closer to completing your program and meeting your ultimate goal of achieving better financial health! While your are saving money in your special purpose account, your negotiators are also reviewing your file for the most strategic time to contact each of your creditors to negotiate the best settlement opportunities for you. Having a successful program is really dependent on you making consistent, on time, deposits every month!

You have access to your MyCentury Client Portal 24/7 and can log in anytime to see your account balance or link directly to your Third Party Payment Processor. Additionally, when you’ve approved a settlement with one of your creditors, you can track the payments that are being sent out to the creditors as well!

YOU control the third party bank account. When you approve your new deals, it is important that your money is available in your special savings account so we can begin initiating your authorized payments to your creditors.

Working with your creditors to reach an agreement for less than the full balance is what we call a settlement. Making your agreed upon monthly program deposit is so important to ensure those funds are available when needed.

The special savings account is set up in your name and the money you deposit is used for the exclusive purposes of payments to your creditors and Century’s earned settlement fees. Your efforts to budget for this money and consistently deposit is what helps us achieve success for you!

Communication from your creditors is a very normal part of the collection process and their desire to collect on your debt. These calls are designed to get a payment from you in an effort to bring your account current.

Staying the course on your debt relief plan is the best path to achieve your goals toward better financial health.

We understand that collection calls can add some additional stress which is why we will work with you to ensure that the creditors aren’t violating the collection practice guidelines. CLICK HERE for additional information on collection practices and what is considered harassment or a violation.

If you have the negotiation skills and know how the process works, you can contact your creditors yourself and see if they will negotiate your debt. But like many other complicated and stressful situations, most people choose to seek help and leave these tasks to experienced professionals, like doctors, plumbers and accountants who earn their livelihoods as specialists helping people. The Century team is experienced in helping more than 250,000+ clients and settling more than $20 million+ of our client’s debt each month. Let our experience work for you.