A World Turned Upside Down – Helen’s Story

Posted by Century Support Services on Jul 19, 2019

After 40 years of marriage, Helen and Bruce had developed a successful system for running their household. With both of them working full time while they raised 3 children, they found the best method was to divide many of the household tasks between them.  For example, Bruce loved to cook, so he was responsible for meal planning, grocery shopping and cooking. Helen was passionate about having an organized home, so she owned the cleaning and laundry. Bruce also managed the finances. It was their system, and while it may not have been perfect all of the time, it worked!

As their children grew up and left home, Helen and Bruce were left as empty nesters. After some adjustment period, they had really come to love their new lifestyle. They enjoyed everything together, from quiet dinners on their patio to exciting trips all over the U.S.

Helen’s World Turned Upside Down

One morning, after spending a lovely evening with family, Helen awoke to what should have been a nightmare but instead became her reality. Bruce had passed away in his sleep that night. Helen’s whole world turned upside down at that very moment. She had lost her husband, her partner in life, her best friend.

As she mourned the loss of Bruce, Helen also had to pick up the responsibilities Bruce had managed. She found the finances quite overwhelming. As she worked her way through the bills and paperwork, she realized that not only were they not prepared financially for an event such as this, they were caught up in the vicious cycle of making minimum payments on their credit cards. Bruce never discussed their financials with her, which was okay at the time. After all, talking about finances, while important, can be very uncomfortable.

Century Debt Settlement Can Help

Helen needed help and that’s when she turned to Century. “I needed help getting all of that sorted. I sent Century information on creditors that I owed money to and they set up a program for me, one that I could definitely afford. They were very honest with what my options were. So, that was very helpful,” Helen stated when explaining why she chose Century.

“If I had a problem, I called them up and we worked together.  Shortly after, I would receive an email saying they had solved the problem. They go out of their way to help me out. If the person I’m talking with is unable to answer a question, they find the answer for me and I really like that part.”

One of Century’s core values is “Building Connections.” It states – ‘By embracing active-listening and taking the time to make connections, we foster trust. Trust builds strong partnerships.’ We are dedicated to building that trust and strong partnerships with all of our clients. We are there for them when ‘life happens’ and those unexpected events catch us unprepared.

Helen has been dedicated to her program’s success and after just 11 months on the Century debt settlement program, half of her enrolled accounts have already been settled! Clients are allowed to take back control of their lives by resolving their debts.

“Because of Century’s debt settlement program I am able to sleep better and my blood pressure has even gone down,” Helen shared when describing her experience with Century.

Congratulations on your program success, Helen! We thank you for trusting us to be a part of your journey toward better financial health and celebrate your diligence in staying with the program to make such great progress!

*We protect the privacy of our clients by changing their names and omitting any identifying details.